ATCMonitor.com Audio Connection Problems?/Notes

ATCMonitor.com is protected by Digital Rights Management
The audio stream produced by atcmonitor.com is protected by Windows Media Digital Rights Management (DRM).  This action was taken due to theft of our audio stream by other webmasters on the Internet.  With DRM enabled, you will only be able to listen to the audio stream from atcmonitor.com.  However, DRM requires that you have the latest software updates and that your are running a supported operating system and browser.


Supported Operating Systems and Supported Browsers 
Internet Explorer is supported.  We are sorry but Mozilla, Netscape, most versions of MAC, and some versions of Firefox are not supported and will not work.  MAC users, please
contact Microsoft.com and express your interest for Apple and Microsoft to come to terms with a Digital Rights Management Agreement. 


Software Updates
Please make sure you have installed the very latest version of
Windows Media Player.  Make sure you have installed all of the latest updates for your version of Windows.  This is the most important step.


Cookies
Cookies should be allowed by your browser.  If you are having trouble connecting, DELETE your cookies:  If you are having trouble connecting, you should delete any cookies associated with "atcmonitor.com" or "cgi-bin[1].txt".  An easy way to view the cookies directory is to sort by date/time and look at the most recent entries.

Browse to your C:\Documents and Settings\your-user-name\Cookies directory and delete any cookies that start with the following names "atcmonitor.com[1].txt." or "cgi-bin[1].txt".  If you are not sure, click INTERNET OPTIONS then click the GENERAL tab and then click DELETE COOKIES.

Once you delete the cookies, CLOSE ALL BROWSER WINDOWS.  

Re-launch atcmonitor.com to reacquire the license to hear the audio.


Firewalls and Security Software
Make sure your firewall or security software allows Windows Media Player to work.  If you cannot listen to Windows Media Files from other sites such as amazon.com, your security software is blocking access to Windows Media Player.  Contact your security software vendor or manufacturer for assistance.


Avoid Proxy
Microsoft reports issues with regards to proxy servers.  To listen to this stream, avoid any proxy applications at this time.  Microsoft  is aware of the issue and should have an update release soon.  If you are not sure, check with your internet service provider to see if they are utilizing a proxy server. 


Update your Windows Media Security
Your machine might not have the latest Windows Media Player security updates.  You can update DRM (digital rights management) by clicking the link below. 
Click here to get the latest Windows Security Updates


Request a Free License
Force the request for the license by clicking here:  REQUEST FREE LICENSE.
Once the license has been delivered to your machine, you should be able to hear the audio until the license is expired.  Then you have to again require the license. 

Registration is required for listening to our TRACON and TOWER audio feeds
Click here to register
-- After you register, you will be sent an email.  In that email is a link you must click to verify your registration.  After you click the link to verify, you will be presented with a link to fetch the license for TRACON and TOWER.  If you miss that link, you can get to it at anytime by logging into our discussion forum, then click QUICK LINKS, then click UPDATE PROFILE.  After updating your profile, you will be provided a link to fetch the license for TRACON and TOWER. 

Please report continued failures on the discussion forum under AUDIO CONNECTION TROUBLESHOOTING
When reporting the failure, indicate your operating system and version#, web browser and version#, also indicate if you are running a personal firewall and if so what type?  also advise if you are running any proxy or scanning system and version #.

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